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The Chain of Command governs how DPS personnel request guidance, elevate matters, and comply with lawful direction.

2.1.1 - Normal Routing

  • Seek guidance from the rank directly above you whenever practicable.
  • Escalate unresolved matters through the appropriate supervisory structure.
  • For time-sensitive or operationally urgent matters, members may contact an on-duty Sergeant or higher directly.

2.1.2 - Scene Authority

Where multiple supervisors are present, the highest-ranking on-scene supervisor is responsible for coordination unless command is formally transferred or otherwise assigned by authorized command personnel. Incident command, transfer of command, and primary-unit responsibilities are further governed by Section 3.4 — Scene Management & Incident Command.

2.1.3 - Lawful Orders

Members shall obey lawful orders. If an instruction appears inconsistent with policy or law, the member should respectfully raise the concern and request clarification. A reaffirmed order must be obeyed unless it is clearly unlawful. Clearly unlawful orders shall not be carried out and must be reported through appropriate channels. No rank grants authority to order conduct prohibited by controlling law or DPS policy.